Spring Holidays

Customer Service

We care about our customers and it is you that continues to be the source of inspiration for us.

We want to make the ordering as simple as possible. For more information about payment, please click here.

Our mission is: Meaningful Crafts

In order to offer you and your clients this creative pleasure, the team at Meaningful Crafts strives for the highest quality for our products and services. Therefore, we also do our very best to fill your order correctly and to take care of the quality of our items. Sometimes things go wrong, especially just before lunch, and we want to apologize for these mistakes in advance!

When, maybe in hunger, we did something wrong or something is otherwise not in order, we appreciate it if you let us know. We take your complaints very seriously and try to find solutions, with your assistance, when possible.

When you are satisfied tell a friend. If not, please tell us.

Guarantee

We offer guarantee on our products and work hard to get them to you in the best and quickest possible way. Despite that sometimes things go wrong during transport. Whenever something arrives broken or does not conform to our specifications, we will reimburse you. Lawfully you have two weeks after finding a fault to notify us of such a situation.

Complaints

If things do not go as you wish or we make a mistake, please let us know. We will try to get to a sollution with you. You can contact us through our email hi@meaningfulcrafts.com or through our contact form.

If we cannot get to a sollution together, you can ask for mediation through Stichting Webwinkelkeur:

https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

As of 2016 the European Union has a official complaints platform called the ODR-platform. This is the ultimate sollution if the above methods do not help. You can find the ODR-platform here:  

http://ec.europa.eu/odr.

De waardering van meaningfulcrafts.com/nl/ bij Webwinkel Keurmerk Klantbeoordelingen is 9.9/10 gebaseerd op 27 reviews.